Refund Policy
Last updated: December 24, 2024
14-Day Money-Back Guarantee
We want you to be completely satisfied with Octa. If you're not happy with your purchase for any reason, you can request a full refund within 14 days of purchase. No questions asked.
How to Request a Refund
To request a refund, email us at contact@techyowls.io with:
- Your order email address
- Date of purchase
- Reason for refund (optional, but helps us improve)
Refund Processing
- Refunds are processed within 5-10 business days
- Refunds are credited to your original payment method
- Your license key will be deactivated upon refund
After 14 Days
After the 14-day period, refunds are handled on a case-by-case basis. If you encounter technical issues that prevent Octa from working on your system, please contact us and we'll work with you to find a solution.
Contact Us
Questions about our refund policy? Email us at contact@techyowls.io